Just because you have outsourced your mainframe environment, that doesn’t mean that you no longer need to be concerned with it. It probably still runs your critical applications, houses your corporation’s data, and services your colleagues and customers. It also still accounts for a sizeable chunk of your IT budget. So you still have responsibility to make sure that performance and availability service goals are being achieved, and that the service is being delivered as cost effectively as possible.
You all know that Cheryl has many years of experience in the outsourcing business, working with both providers and customers. And you know what a fierce customer advocate she is. So, whether you are already outsourced, or if this is something that might be in your future, make sure that you join a webinar on March 29 at 2:00 PM – 3:00 PM EDT with Cheryl, Chuck Hinkle from Edge Solutions and Consulting, and Brent Phillips from IntelliMagic. Cheryl, Brent, and Chuck will be discussing:
- Common performance-related issues in outsourced situations
- MLC pricing and optimization in the context of outsourcing
- How independent validations of service levels can be a valuable resource
This is a rare opportunity to get independent advice from real industry experts with many years of experience behind them. You can register for the webinar here. The registration is closed, but you can replay the WebEx by clicking here.